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AIM 2023: Centralize, Automate, and Scale your Customer Journeys Using Automated Workflows

Apartment operators continue to make the case for centralized leasing – including to their investors.

Centralized leasing is not for every company –...

AIM 2023: Apt Operators Using Demand Gen and Branding to Combat Market Changes

Technology improving onsite productivity, especially in the leasing office.

With rents trending down, interest rates trending up, and operators...

AIM 2023: The New PropTech Vendor Paradigm Puts Apt Companies in Front

Finding apples-to-apples bid comparisons is not easy. 

Sourcing and purchasing technology solutions in the apartment industry creates challenges for...

AIM 2023: When Things Get Tough: Conflict Management Tools for Teams

It’s crucial for communities to write their de-escalation policy, train it, and share it.

As the economy shifts and renter expectations evolve, the...

AIM 2023: Recruitment, Retention, and Productivity: The Three-Legged Stool to Success

Here are best practices for building and keeping qualified teams.

As more apartment onsite teams are being tasked with running lean and doing more...

AIM 2023: How Centralization is being Re-invented/Democratized by Proptech for Small & Large Firms

Centralization models will look slightly different for each organization, based on geographical footprint, ownership, workforce, and technology...

AIM 2023: The Future of Customer Experience, Marketing, and Brand in Multifamily

Listen to your onsite team when it comes to best serving residents.

Imagine what an apartment resident would think if their community suddenly...

AIM 2023: How Multifamily Can Reinvent Itself with a Subscription Model

Consumers are gravitating to subscription-based products and services, and apartments can take advantage of this.

Consumers – and apartment...

AIM 2023: Erasing the Operational Blurred Lines Between Single Family and Multifamily

SFR seeing successful, explosive growth in key markets.

The single-family-rental and build-to-rent industries are booming so much so today that...

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