Join us to discuss how the global pandemic affected online ratings and reviews and challenged previously held ideas of resident satisfaction. We’ll share actionable data showing what went well and what residents wished for during the year that changed all of our lives. As a group, we will explore options to recover from any missteps and best practices to impact resident loyalty and retention moving forward.
Presenters:
Mindy Price, Vice President of Sales at J Turner Research
Chelsea Kneeland, Director of Research at J Turner Research
Here is the replay: